West Hartford Jobs, Start to Finish

The most design-literate market in the cluster. Homeowners compare tile with designers, so the sell is craft and finish detail — grout line consistency, mitered edges, outlet plate alignment — not generic marketing copy. Our answer is a fixed sequence with a fixed standard, quoted before work starts:

1. Measure — free, ~30 minutes

Runs measured, outlets counted, walls straightedged, tile discussed, written fixed price delivered. Bring ideas or nothing at all.

2. Prep — the day that decides quality

Protection up, old material out, substrate repaired and flattened, layout snapped. A wall that passes the straightedge test gets tile; one that does not gets more prep, at the quoted prep price.

3. Set & grout — the visible days

Tile set in level courses with consistent joints, then grouted, sealed where specified, and caulked at every change of plane.

4. Detail & walkthrough

Haze polished, edges checked, plates seated, site cleaned, debris hauled — then the joint walkthrough. In West Hartford the backsplash is usually the last item in a phased kitchen, and it is the item most often left half-decided because it is the one nobody wants to get wrong.